At Wilder Organic, customer satisfaction is our priority. We take great care in delivering our organic products fresh and in good condition. If you are not completely satisfied with your purchase, please review our refund policy below:
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Eligibility for Refunds
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Refunds are only applicable for products that are damaged, spoiled, or incorrectly delivered.
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Refund requests must be made within 24 hours of delivery.
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How to Request a Refund
To initiate a refund, please contact our customer support at info@wilder.lk or call +94 112 563588 with your order number and details of the issue. Include photographs if applicable. -
Refund Method
Approved refunds will be processed through the original payment method within 5–7 working days. -
Non-Refundable Items
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Products that have been opened or consumed.
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Perishable items requested for delivery beyond our standard timeline.
Wilder Organic reserves the right to review and approve all refund requests at our discretion.